Terms And Policies – MUDEEF WEB SOLUTIONS LTD

Terms of Service (ToS)

1. Introduction

• Welcome to Mudeef Web Solutions LTD.
  Throughout this document, the terms “Company,” “we,” “us,” and “our” refer to Mudeef Web Solutions LTD.
• By using our website mudeef.com and our services, you agree to comply with these terms and conditions. If you do not agree to any part of these terms, please refrain from using our services.

2. Services Provided

We offer a range of digital services, including but not limited to:

• Website design and development.
• Web hosting and domain registration.
• Branding and digital marketing services.

3. Use of Services

• You must use our services for lawful purposes only.
• You are prohibited from using our services to transmit or store any illegal content or material that is harmful to individuals, companies, or nations.
• It is strictly forbidden to use our services for any activities related to violence, terrorism, human trafficking, or any form of child exploitation.
• We reserve the right to suspend or terminate your account if you violate these terms.

4. Payments and Billing

• Service fees must be paid in advance, unless otherwise agreed upon.
• We accept payments via PayPal, Wise, credit cards through Stripe Gateway, Apple Pay, and Google Pay.
• In the event of delayed payment, we may charge a late fee or suspend service delivery.

5. Termination

You may terminate your use of our services at any time by notifying us via email at sales@mudeef.com.

• Subscription fees (monthly or annual) are non-refundable if the customer requests termination before the subscription period ends.
• We reserve the right to suspend or terminate your access to our services in case of a violation of these terms.

Privacy Policy

1. Information Collection

We collect personal information when you:

• Register on our website.
• Place orders or submit inquiries.
• Subscribe to our newsletters.

The information we collect may include:

• Full name
• Email address
• Phone number
• Payment information

2. Use of Information

We use the collected information to:

• Provide the requested products and services.
• Improve our website and services.
• Send updates and promotional offers (with the client’s consent, which can be revoked at any time through the Unsubscribe option).

3. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee 100% security for data transmitted online.

4. Sharing Information with Third Parties

• We do not sell or rent your personal information to third parties.
• We may share your information with service providers assisting us in website operation and service delivery, provided they legally agree to maintain confidentiality.
• We may disclose your information if required by law or to protect our rights or the rights of others.

Refund & Cancellation Policy

1. Cancellation

• You can cancel your service request before work begins to receive a full refund.
• If work has started but is not completed, a partial refund may be issued based on the percentage of work completed.

2. Refunds

• After service completion and delivery, no refunds will be issued unless we fail to provide the agreed service.
• Hosting fees are refundable within 7 days from activation.
• Domain registration fees are non-refundable after activation.

Sanctions Compliance Policy

1. Legal Compliance

We comply with all laws and regulations related to economic and trade sanctions imposed by the United States, European Union, and the United Kingdom.

2. Prohibited Transactions

• We do not provide services to individuals or entities located in sanctioned countries, including but not limited to: Iran, North Korea, Syria, Russia.
• We do not process payments related to activities prohibited under applicable sanctions laws.

3. Compliance Procedures

• We conduct due diligence checks on our customers to ensure compliance with sanctions regulations.
• If suspicious activity is detected, we will report it to the relevant authorities.

Please Read Full our: Sanctions Compliance Policy read more… 

Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit certain websites. We use cookies to enhance your experience on our site.

2. How We Use Cookies

We use cookies to:

• Remember your preferences and settings.
• Analyze your site usage to improve our services.
• Deliver personalized content and advertisements.

3. Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may reduce some website functionalities.

Payment Policy

1. Introduction

We offer multiple secure payment methods, including PayPal, Wise, credit cards via Stripe Gateway, Apple Pay, and Google Pay.

2. Payment Information

• When making a payment, you will be redirected to the chosen payment gateway for transaction processing.
• We do not store your credit card details or banking information on our servers.

3. Security Measures

Our payment gateways use advanced encryption technologies to secure your financial transactions.

4. Disputes & Refunds

• If you experience any payment issues, please contact us immediately.
• Refund requests will be handled in accordance with our policies and the policies of the respective payment gateway.

Contact Information

If you have any questions or inquiries about our policies, please contact us at:

Email: hello@mudeef.com

Phone: +44 7366 490856

Address: 128, City Road, EC1V 2NX, London, United Kingdom